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Customer Support

Refund / escalation triage

Describe the situation; get a recommended action (refund? partial? credit? escalate?) plus a customer-facing message draft for each.

#refund#escalation#triage#customer

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Pair this with another prompt from the same shelf.

Customer Support

Support response drafter

Paste customer message + their account context; get a polished, on-brand response that resolves the issue without escalating.

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Customer Support

Knowledge base article (from real questions)

Give a topic + 2-3 real customer questions on it; get a structured KB article with the answer, common pitfalls, and related links.

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Customer Support

Bug report → engineer-ready ticket

Paste a customer's bug description (often emotional, often vague); get a clean reproducible ticket with steps, expected/actual, and severity.

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Customer Support

Churn-save email / call script

Customer is leaving; get a respectful save script that addresses the real reason without grovel and either keeps them or earns a clean exit.

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